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Showing posts from April, 2017

Reflection (Capstone 2017)

There were many times when I had to use critical thinking, creativity, communication, and collaboration during the Capstone project. When it came to helping Jospeh design the floor sets I had to use critical thinking because I had to think things through carefully in order to make sure that clothes could be noticed by the customers. I had to make sure that all the floor would also be in accordance to the regulations they had to be set as. This very important because clothing conversion is effected even through the setup of where clothes are placed. It is up to the store manager to complete these tasks. I had to reassure that customers would be satisfied by granting them the best items. Also, most importantly the setup has to make promotions noticeable because it is those same promotions that carry customers to buy clothes. Again, it was a job left for me to do under the advisory of my mentor.  For the first rooms I had to bring out new clothes that came from the transfers. This is ...

Positives and Negatives of a Retail Store April 14, 2017

Being a store manager can be very difficult because they are the ones that hold full responsibility of the store and the associates. Well to speak about the general positives of a retail store is that it can be a fun job. Also, you get to be more opened to people who helping them out. On the good note for managers, they already have all these qualities and are proficient at what they do. There are good managers, but there are also bad ones. Good managers drive the store to good business and keep the store under good control. Bad managers tend to get carried away and let associates do as they please. In a good atmosphere all managers and associates ay attention to work and customers. And managers are always there to help customers if they need anything. If customers are not pleased with something, then it's up to the manager to fix those errors.

Scheduling With the Manager April 11, 2017

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For yesterday's task I had to help the manager create the new schedule for the following week. Once again I was introduce to the new part of the Link that I've never seen before. like as mentioned before, it was so that it gives us access to the documents of associates as well. The part that is taken in interest is vowing their time availability. The manager was teaching me how she personally creates the schedule. In the Link, we were able to see how many hours each person could work for and what days they are available. On a piece of scratch binder paper my manager explained to me that we are given a limited amount of budgeted hours, so therefore we had to chose who can work for those hours. I examined the availabilities and she told me that the people who got to work a lot this week would be scheduled for two days next week. And the people who worked a small amount of hours would be scheduled more, so that it could be fair. When it comes to scheduling also, people need to hav...

April 4, 2017

For the last time I went to do my hours I went to Serramonte to learn more about the floor sets of a regular retail store. So I learned that a regular store is very different in comparison to an outlet for many reasons. Right when I walked in I noticed that it was squeaky clean and in pretty good conditions. I made my way back into the stock room to meet the managers over at that store. Again,  it was physically different because the stock room is 3x bigger than that of an outlet store. Every item is placed with its department, rather than by reduced prices like it is done at the outlet. I also took notice that there were a lot more of associates at work. The reason why there is more workers this week is because the season does take a lot of matter in this case. My mentor explained to me that there needs to be extra sets of hands to entirely change the whole store. In a regular store there's not much thinking to do because there are planned floor sets that the company sends to the ...